Shaoyong Zhang

In 2023, the data storage field launched the intelligent Q&A application, Storage AI Assistant Xiao Hai 1.0. By 2024, through the construction of an auto-updating data foundation, a next-generation Q&A technical framework, and Data Flywheel solutions, the team achieved fully automated corpus governance and reached an 85% accuracy rate for storage-specific user knowledge queries.

In 2025, the focus shifted toward integrating user research with actual operational workflows. By conducting precision operations across products, content, and user segments based on the user journey, the project achieved an 88% coverage rate among core target users and a 25% increase in user activity.