Ted Wang

Product Operations Manager, Ping An Technology

Product Operations Manager at a Technology Company. A graduate of Central China Normal University with a Master’s degree in Translation and Interpreting (MTI). Balances multiple roles as a Product Operations Manager, Technical Writer, Technical Translator, and AI Agent Engineer, with a continuous passion for exploring the intersection of technology and documentation. Dedicated to leveraging innovative technologies, such as AI, to advance technical content and improve the efficiency of the entire technical writing process.
Has successfully developed and deployed an AI-powered multi-agent system for technical documentation, which enhances the production, maintenance, management, and consumption of documentation, and drives the transformation of technical documentation into an intelligent, automated resource.

All Sessions by Ted Wang

  • May 22


  • TBD  - TBD
    Despite the rapid iteration of high-tech products driven by LLMs, the methods for creating, maintaining, and consuming the accompanying documentation have struggled to keep pace. Traditional methods may improve efficiency to some extent, but when dealing with complex products, documentation professionals still need to deeply understand product technical details and vast documentation structures to accurately locate and modify content, leading to significant bottlenecks in documentation maintenance.

    To address this challenge, we have developed an AI-powered multi-agent solution for technical documentation, leveraging the powerful text generation capabilities of LLMs, semantic search technologies through embedded models, and agents with proactive thinking and execution abilities. This solution addresses pain points in document synchronization, review, proofreading, and operational maintenance, pushing these processes toward automation and intelligence. As a result, documentation transitions from a passive, static asset to an "active" resource capable of self-reviewing and continuously evolving.

    AI, Automation & the Future of Content




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Ted Wang