Content Development, Management and Delivery

This time, we will share cutting-edge practice cases of content management in the new energy industry, focusing on the road to revolutionize the way of content production. Faced with the dual challenges of rapid industry expansion and data deluge, we have led the change and successfully made a magnificent transition from traditional Word editing to DITA standardized content model. This leap not only makes content creation more efficient and high-quality, but also promotes the structuring and unlimited reuse of information. Subsequently, in order to further improve the efficiency and quality of content management, we took a new step forward by exploring the seamless integration of DITA and CMS (Content Management System), and realized the automated management of the whole chain from content creation, publishing to multi-channel dissemination with the help of intelligent process optimization.
In this sharing, we will show how technological innovation can lead the modernization of content management in the new energy industry, inject new momentum into the high-speed flow of information, and enhance the market competitiveness of enterprises. We look forward to working side by side with industry elites to promote a new chapter of content management.

With the development of digitalization, equipment information is transitioning from traditional paper documents to digital information. However, due to the lack of standardization and interoperability, the preparation, delivery, distribution and use of information in process industry still requires a lot of labor and time costs. In this session, I will explain how manufacturers can prepare and deliver documents more easily, and how users can access and get documents more convenient.

In this presentation, you will learn about the innovative technologies of Digital Data Chain: the use of ID Link and its linked metadata-rich equipment information to form standard document containers, which can then be delivered, shared, and used through a variety of means, including information exchange platforms (IEP), to achieve a higher degree of automation throughout the whole process. These technologies are also an important part of Industry 4.0 and digital twins and the basis for the realization of digital and intelligent plants.

What are the key strategies and best practices for managing and writing technical documentation in complex equipment manufacturing?

How does maintenance engineering analysis relate to the technical documentation system? How can we build an effective maintenance engineering analysis ecosystem?

How are configuration or technical status changes (e.g., BOM updates) linked to technical documentation? How do applicability and validity in documentation reflect these changes?

This presentation explores the development of TikTok content aimed at introducing language, socio-culture, and human stories, targeting Indonesians interested in China. The focus is on how content can build cross-cultural understanding while creating a platform for Mandarin learning. By sharing personal experiences of communication in China and offering insights into Chinese perspectives, the content encourages engagement and curiosity about both the language and culture.

The TikTok channel aims to connect with a niche audience in Indonesia who are passionate about China, using relatable stories and practical communication tips. Through authentic storytelling and firsthand experiences, the content highlights challenges and rewards of learning Mandarin and immersing in Chinese society. These stories serve as a bridge, providing viewers with a deeper understanding of Chinese culture, societal norms, and everyday interactions, while emphasizing the importance of language as a tool for connection.

As viewers engage with the content, they are encouraged to join a growing community focused on Mandarin learning. By presenting language in context and providing real-life examples, the account motivates Indonesians to take an active interest in learning Mandarin. The interactive nature of TikTok allows for constant engagement, making learning fun and accessible, and developing a sense of belonging among those passionate about Chinese language and culture.

In just two months, the TikTok channel has gained over 20,000 followers and accumulated more than 11 million views. This rapid growth is not only a testament to the appeal of the content but also its ability to engage viewers and spark interest in Mandarin learning. As a result, more than 20 private Mandarin sessions have been conducted, demonstrating the tangible impact of the contents on language acquisition. These sessions reflect the growing demand for personalized language instruction, with many viewers seeking to deepen their knowledge after being inspired by the content.

This presentation highlights the potential of TikTok as a powerful platform for cultural exchange, illustrating how personal experiences can inspire language learning and bring together communities with shared interests. Through relevant content, the channel hope to have lasting impact on language acquisition and cross-cultural understanding, bridging the gap between Indonesia and China.

In the era of AI, the problems faced by technical communication, such as data silos, difficulties in knowledge inheritance and reuse, have become more and more prominent. These challenges pose higher requirements for the management and delivery of content. With the rapid development of AI technology, knowledge management, as a core capability of content development and delivery, has become increasingly important and serves as a key support for improving efficiency and the level of intelligence.

This presentation, based on knowledge engineering, comprehensively enhances the strategic value of knowledge management in the AI era. The speaker will share the content development practices based on knowledge engineering with real cases, including the following aspects:

1. Based on knowledge system modeling experience in daily research and development process, as well as the standardized path of knowledge engineering construction.

2. The full-link practice of building a knowledge engineering pipeline from scratch and optimizing the document delivery process, demonstrating how knowledge engineering is deeply integrated with AI to provide systematic support for content standardization, management efficiency, and intelligent generation.

3. Revealing the key role of knowledge management in the promotion of intelligent content delivery, model training, and the application of Agents/AI, and empowering the industry to explore new perspectives and practical paths.

Through these sharing sessions, this presentation will provide highly practical solutions for the fields of technical communication and knowledge management.