Frequently Asked Questions

Be informed! For any remaining questions please don’t hesitate to Contact Us.



When will the program be published?

The program will be published at least three month before the start of the conference. You’ll find the program on our website, or in the printed program, which will be available at the registration desk and around the venue.

How can I become a sponsor and/or exhibit at tcworld China?

We’re glad you asked! For partnership queries please contact and we will get back to you here.


How do I register?

The Registration is open since January. Please register via the registration link.
Please read the instructions carefully when registering. There are three payment methods: WeChat, Alipay and Bank Transfer.

Can I register onsite?

Yes you can, however we strongly recommend that you register before arrival to avoid queues when you arrive.

How does public transfer operate?

For public transfer, select Bank Transfer Bank Transfer at the time of purchase. After clicking “Place an order”, you will receive your order number and our bank account number, and then please make a bank transfer according to the page prompts.
Note: Super Early Bird Tickets and Early Bird Tickets do not apply to corporate-to-public bank transfer payments.
Corporate public transfer to public bank please purchases the original price ticket.

What does our ticket price include?

The two-day ticket includes a two-day attendance fee, including a buffet lunch, and does not include transportation, accommodation and dinner.

What language does the meeting use?

The conference languages are available in English and Chinese, and most English sessions are equipped with simultaneous
interpretation services. During the same time period, we will arrange Chinese and English sessions at the same time,
you can choose according to your language preferences. So don’t worry about language.

How do I get an invoicing?

After the purchase of the ticket, you receive a confirmation email with a link to invoice.
Please fill in online as required.
If you have special requirements for the date of the invoice, please also fill it out in the online form.

How do I find my order number?

    There are at least three ways:
  • The confirmation page after signing up for payment.
  • Please confirm the payment after you sign up for it.
  • WeChat or Alipay’s payment voucher after signing up for payment.

Can two employees come for one day by purchasing a two-day ticket?

A two-day ticket is only available for one person to attend a two-day meeting and send a badge.
In the above, it is recommended that two employees should purchase a single-day ticket separately.

Can I refund my ticket?

After registration and payment, no cancellation will be possible. Any payments made for the ticket cannot be refunded.
However, registration is transferable. The participant can transfer the ticket for free to another person by informing the event
organizer of the transfer by email at, stating the full name, email address, phone number, job title and
company name of the substitute participant.


What is the arrangement of the hotel accommodation?

We recommend that you stay at the Conference Hotel Shanghai Hongqiao Melia Hotel (1118 No 1583 Huqingping Road Qingpu District, 200000 Shanghai, China). Attend the tcworld conference to enjoy a special hotel price: 650 yuan per night for a single room (including breakfast) or 750 RMB for double room. To book, please write an email to Admon Qiu. the hotel manager
You can also order other hotels around you according to your preferences.

Some suggestions for hotels nearby:


Where can I find information about Shanghai and local attractions?

For all Shanghai related information, please check out the official Tourist website for Shanghai

What is the weather like in Shanghai in July?

Shanghai averages a daily maximum temperature for between 21 and 27 degrees Celsius in July.

Which airports are closest to the hotel?

Shanghai International Pudong Airport – 49.8 km, estimated taxi cost 180 RMB
Shanghai International Hongqiao Airport- 6.2 km, estimated taxi cost 30 RMB


Are sessions live streamed?

Sessions from Room 1 will be live streamed.

What if I still have questions about tcworld China 2020?

If you still have questions about tcworld China 2020, please email us at

Will there be a nursing room?

Please let us know in advance if you need a nursing room. Please ask for location on-site at the registration desk.