Allen Pu

Business Manager, Aleido

Allen Pu, PMP and Scrum Master certified.

18 years’ relevant experience from the fields of technical communication and aftermarket services, by working with local and global OEMs in Automotive and Machinery industries.

Worked as different roles e.g. business development manager, project management and P&L data analysis. Customer-oriented service mindset, strong leadership and agile management.

All Sessions by Allen Pu

  • May 23


  • 11:00  - 11:40
    Today, aftermarket Diagnostic Method Engineers/Service Technicians spend significant time and efforts in analysing and writing error code (Diagnostic Trouble Code/DTC) descriptions including Error Code Name, Enable Condition, Fault Symptom, Fault Condition and Diagnostic Help etc.

    In this topic, we will use ODX file (Open Diagnostic Exchange, which is a standardized file format used in various industries for the exchange of diagnostic data between different diagnostic tools and software applications) as the inputs, through the utilization of combined tools incl. R&D ODX, ChatGPT, CMS, Quality tool and appropriate Service & Diagnostics knowledge, we will talk about and demo a brand-specific approach & practice on how to significantly improve the error codes description production time, optimize the fault-tracing efficiency and the user experience from aftermarket diagnostics technicians' perspective.

    AI in Technical Communication
    Where
    Grand Ballroom A




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Allen Pu