Quan Zhou is an associate professor and Chair of the Department of Technical Communication & Interaction Design in the School of Communication, Writing, and the Arts at Metropolitan State University in the Twin Cities, U.S.A. Quan also directs the Design of User Experience graduate certificate. He has more than a decade of teaching and research in technical communication, user experience, information design, and content strategy. His experiences range from American and Chinese academia to corporations including Microsoft and MSNBC.com. He was a visiting researcher at Delft University of Technology in the Netherlands in 2017. Quan has numerous publications and presentations across journals and conferences. Quan holds a Ph.D. in Technical Communication from the University of Washington, Seattle. He lives in the Twin Cities, Minnesota.