Ralf Robers

Head of the Documentation Department, Körber Supply Chain Logistics GmbH

Ralf Robers is an engineer with a degree in electrical engineering and head of the documentation department at Körber Supply Chain Logistics GmbH in Konstanz, Germany. He has worked in technical communication for more than 25 years. After his start as technical writer in 1992, he accepted his first leadership position in 1994 with responsibility for numerous national and international documentation projects of various kinds and sizes. In 1999, Ralf Robers was among the first in a company in the German capital goods industry to use a content management system for technical documentation.

He has written several technical papers and presentations for tekom and other occupational organizations and is co-author of the German technical book “Kundendokumentation für Konsum- und Investionsgüter” (published by Beuth). Since 2017, Ralf Robers has been vice president on the tekom board of directors and, since January 2018, president of the international iiRDS Consortium.

All Sessions by Ralf Robers

  • May 23


  • 09:05  - 09:45
    Sooner or later we will speak to all devices and they to us. In natural language, of course. Operation and troubleshooting will be done in a human-like conversation as a kind of small talk.

    But as users we expect that the information uttered by the devices should be true, distinct and precise.

    Not derived from statistical calculations based on heaps of unstructured data.

    To achieve that, user information has to be semantically enriched by knowledge graphs.

    Applying iiRDS in this context is a huge step towards consistent and highly reliable statements.

    AI in Technical Communication
    Where
    Grand Ballroom B




Share

Ralf Robers