Director of Huawei Cloud Core Network Documentation Dept.
12-year experience in documentation development
All Sessions by Xiang Wang
May 30, 2019
Information Contacts and Information Experience
10:40 - 11:25
In the digital transformation of information, it is inevitable that one of the questions we need to answer is: How does information keep abreast of customer interaction contacts to provide the best experience.
How to match contacts and information?
How to do information experience architecture design and development?
How to evaluate and quantify the user experience and incorporate it into the devops process?
This topic focus on the practice and thinking in exploration of information experience.
The premier gathering event for all decision-makers and specialists in the field of technical communication in China.