Information Experience Engineer, Huawei Technologies Co., Ltd.
Xueping Geng is an Ecological Information Experience Engineer specializing in computing products at Huawei’s Customer Experience Department. With 13 years of experience in the technical communication industry of the ICT field, Xueping Geng is responsible for building the ecological information system for developers.
All Sessions by Xueping Geng
Developer-oriented Ecological Information Experience: Exploration and Practices
09:40 - 10:25
The presentation outlines strategies for meeting diverse ecological business demands and how information experience can effectively integrate with ecological construction. Drawing on two years of exploration and practice in the field of ecological information experience, the Huawei Computing Product Customer Experience Department has developed a comprehensive set of practical approaches. These include building an ecological information system based on ecological business scenarios and user profiles, planning around the developer community, designing the structure of the information center, carrying out content operation through ecological activities to help developers achieve ecological indicators, and using developer feedback to improve the quality of information content.
The premier gathering event for all decision-makers and specialists in the field of technical communication in China.